SebArne Tenant Support

Maintenance support for your home, by WhatsApp.

How it works

  1. Message us on WhatsApp with what has gone wrong, and a photo if it helps.
  2. We check the details against the record for your property and prepare a reply.
  3. You get an answer, the first safe steps to try, and a trade arranged where one is needed.

Replies are prepared with the help of an automated assistant and reviewed before they are sent.

In an emergency, do not wait for a reply

Call 999 if there is an immediate danger to life or property, including fire, or if someone is unwell.

If you smell gas or suspect carbon monoxide, leave the property and call the National Gas Emergency Service on 0800 111 999.

If you have lost power, call 105 to reach your local network operator.

For uncontrolled water, turn off the stopcock if you can reach it safely, then message us.

Reach us

WhatsApp, any time: +44 7835 542832

We aim to respond quickly, though replies are not guaranteed within any set time. Anything about rent, deposits or your tenancy agreement is answered by a person, not automatically.