SebArne Tenant Support. Last updated 6th October 2026.
SebArne Tenant Support is operated for the landlord or property manager of your home, who is the data controller for the information described here. You can reach us on WhatsApp at +44 7835 542832.
We use this information where it is necessary to manage your tenancy and the maintenance service, to meet legal obligations such as repair and safety duties, to protect someone's vital interests in an emergency, or in our legitimate interests in maintaining the property and keeping an accurate record of what was reported and when.
We share what is needed, and no more, with the landlord, and with contractors asked to inspect, quote for or carry out work at the property. We also use service providers who process information on our behalf:
We do not sell your information or use it for advertising.
Messages are classified and replies drafted with the help of an AI assistant. The service is not intended to make solely automated decisions that have a legal or similarly significant effect on you. Anything about rent, deposits, notices or your legal position is handled by a person.
Maintenance and message records are kept for as long as they are needed to manage the tenancy, to evidence our response to repairs, and to meet safety, legal and accounting obligations. After that they are deleted or anonymised.
You can ask for a copy of your information, ask us to correct it, object to how we use it, or ask us to delete it where we are not required to keep it. Message the WhatsApp number above, or follow the steps on the data deletion page. We will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.